Contact
Get in touch
The quickest way to reach us is by email. A real person reads every message.
Help with Top Tracks
Something not working, or a question about the rules? Check theHow to play guide and theFAQs first — the answer is often there. If not, email us with the device and browser you are using and, if you can, the room code.
Purchases and refunds
For anything about a payment, a subscription or a refund, email us from the address on your Top Tracks account so we can find your purchase. You can manage or cancel a monthly plan yourself from your account in the game.
Your privacy
To ask about your data, or to request a copy or deletion of it, email us with the subject “Privacy request”. See the Top Tracks privacy notice and this website’s privacy notice.
Press and partnerships
Writing about Top Tracks, planning an event, or interested in working with us on packs, venues or promotions? We’d love to hear from you.
Reporting a card or player content? You can report a custom card directly from inside a game using Report card. For anything else that worries you, email us and we will look into it.
Postal address
Tastic Group Ltd (Tastic Games)3rd Floor, 86-90 Paul Street, London, EC2A 4NE
United Kingdom
We don’t use contact forms on this site, so we never collect anything you haven’t chosen to send us by email.